Shipping Policy

Disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

Shipping Policy - the basics

Last Updated: 11/20/25

Thank you for supporting our small 3D-printing business! Each item is made to order, and we strive to provide clear and reliable shipping information.

Processing Time

Because our products are custom-printed, processing and production take approximately 3-7 business days, depending on the size and complexity of your order.

Larger prints or bulk orders may require additional time.
You will receive an email notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and the weight/size of your order.

Typical delivery estimates:

Domestic Shipping: 3–7 business days

Please note: delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control.

Shipping Carriers

We primarily ship using:

USPS / UPS / FedEx
Tracking numbers are provided with all orders once shipped.

Packaging

All items are carefully packaged to protect against damage during transit. Larger prints may be shipped in multiple parts to ensure safe arrival.

Incorrect Addresses

Please double-check your shipping address before completing your order.
If an address error results in a lost or returned package, buyers may be responsible for additional shipping costs.

Lost, Delayed, or Damaged Packages

Once a package is handed to the carrier, we are not responsible for delays or lost items.
However, if your item arrives damaged:

Contact us within 7 days of delivery.
Provide photos of the damage and the packaging.
We will work with you to issue a replacement or find the best resolution.

Local Pickup (Optional)

If you offer this, keep this section:
Local customers may choose free local pickup. You will receive a notification when your order is ready and instructions for pickup scheduling.

Questions?

If you have any questions about shipping or need special arrangements, please contact us at:
gonzalez3dprints@gmail.com